"Despite all the obvious linguistic hurdles, though, it feels a bit like it’s not just the language at work."
BINGO! As a native speaker, I will tell you. This happens all the time and is not a language issue. Telling you the same thing over and over, with different words, is like "I want to give you an answer, but this is ALL I now... So…
"Despite all the obvious linguistic hurdles, though, it feels a bit like it’s not just the language at work."
BINGO! As a native speaker, I will tell you. This happens all the time and is not a language issue. Telling you the same thing over and over, with different words, is like "I want to give you an answer, but this is ALL I now... So I'll keep talking and 'answering' your questions because I am nice, but I have no further information and it would be rude or unprofessional to tell you that".
So happy that saga is finally over! Enjoy your new connection. 😊
That's quite interesting. And helpful. I wonder, is there a polite way for me to find out that this is what's going on or should I just assume there's no more information to be learned and exit the conversation (which is what I have been doing)?
There's not much to do. Maybe you can repeat back all the information you have and ask if they have any more details than that. It's easy to assume the customer knows more that they actually do.
"Despite all the obvious linguistic hurdles, though, it feels a bit like it’s not just the language at work."
BINGO! As a native speaker, I will tell you. This happens all the time and is not a language issue. Telling you the same thing over and over, with different words, is like "I want to give you an answer, but this is ALL I now... So I'll keep talking and 'answering' your questions because I am nice, but I have no further information and it would be rude or unprofessional to tell you that".
So happy that saga is finally over! Enjoy your new connection. 😊
That's quite interesting. And helpful. I wonder, is there a polite way for me to find out that this is what's going on or should I just assume there's no more information to be learned and exit the conversation (which is what I have been doing)?
There's not much to do. Maybe you can repeat back all the information you have and ask if they have any more details than that. It's easy to assume the customer knows more that they actually do.