I have to laugh. When Frontier came to upgrade my equipment a few weeks ago, I thought it would take an hour or so, tops. Wrong! It was more like 3, with multiple conversations between the tech guy and the home office. They apparently have this new software which clearly still has some bugs. Frontier is trying to save money, so of course…
I have to laugh. When Frontier came to upgrade my equipment a few weeks ago, I thought it would take an hour or so, tops. Wrong! It was more like 3, with multiple conversations between the tech guy and the home office. They apparently have this new software which clearly still has some bugs. Frontier is trying to save money, so of course their new software isn't user friendly, far as I can determine. Of course we all spoke English, which helped. Last week their server went down, and I couldn't get my equipment running again after the server started working again. The tech guys had forgotten to tell me what to switch on and off to reboot the system. Happily, a couple of calls to Frontier resolved the issue and I learned what I have to do on this end. Kudos to you both for getting your tech stuff done in Portuguese. Btw, are you ever going to get into the Portuguese class? But even when you become fairly fluent, there will still be words and tech/business words and phrases that you may not know. It is certainly true with my French, I'm not sure I could have communicated with your French speaking guy. Anyway, all's well that ended well in manana land.
We start the Portuguese classes in late September. And yes, it'll be years if ever before we can have a conversation on the level we'd need to for something like the cable.
I have to laugh. When Frontier came to upgrade my equipment a few weeks ago, I thought it would take an hour or so, tops. Wrong! It was more like 3, with multiple conversations between the tech guy and the home office. They apparently have this new software which clearly still has some bugs. Frontier is trying to save money, so of course their new software isn't user friendly, far as I can determine. Of course we all spoke English, which helped. Last week their server went down, and I couldn't get my equipment running again after the server started working again. The tech guys had forgotten to tell me what to switch on and off to reboot the system. Happily, a couple of calls to Frontier resolved the issue and I learned what I have to do on this end. Kudos to you both for getting your tech stuff done in Portuguese. Btw, are you ever going to get into the Portuguese class? But even when you become fairly fluent, there will still be words and tech/business words and phrases that you may not know. It is certainly true with my French, I'm not sure I could have communicated with your French speaking guy. Anyway, all's well that ended well in manana land.
We start the Portuguese classes in late September. And yes, it'll be years if ever before we can have a conversation on the level we'd need to for something like the cable.