20 Comments
User's avatar
Clare Balkus's avatar

It's a very pretty street. Such a shame it's so cluttered up with utility poles.🤪♥️

Lori's avatar

OMG!!!!! No other words!

I'm only having these problems with people and services in the US!

Scott H-K's avatar

It's been ... Interesting.

Moira McKinnon's avatar

You are a gladiator in the ring of technological battles!

Scott H-K's avatar

So that's why I feel like I'm getting beat up all the time. 😄

Moira McKinnon's avatar

I know given how frustrating this must be for you that I shouldn't find this blog entry so entertaining, and yet...

Scott H-K's avatar

Are you not entertained? 😆

I think we, or at least I, gave up on frustration a while ago.

Jen B's avatar

Holy flipping moly. This would be funny if it weren't your reality.

Scott H-K's avatar

It has been all things at one point in time or another :-D.

phylherman@verizon.net's avatar

And I bet they are all 4 letter ones.

Scott H-K's avatar

Some have been, for sure :-D.

Sara's avatar

I’ve got lost in counting the telephone posts 😆 this is brilliant. Could be comedy if it was not the tragedy of dealing with customer service!

Scott H-K's avatar

We're aiming for the comedic here. Glad you can see it :-D.

Sara's avatar

I had a serious laugh (with you, not at you guys!)

It’s really mind-boggling how some simple issues take forever to get solved, like metro station works or…cabling.

Scott H-K's avatar

Yes, I'm sure that digging massive tunnels for kilometers is simple 🤣. Thanks for following along!

Nancy Whiteman's avatar

Sorry to hear about your ongoing saga. Our experience in VRSA was the exact opposite. The technician arrived on time....pulled a cable from 2.5 blocks away. Voluntarily fished the cable through the pipe we had installed below the sidewalk and installed a box. He then installed my interior devices and gave me his personal number in case I ever had a Ptolemy. Small town vs big city? Who knows....

Scott H-K's avatar

Wow! That's terrific! I'm so glad to hear that! I'd been wondering how it turned out in VRSA. I get the sense that technicians here are quite compartmentalized: I do this piece of the process and this piece only. If the infrastructure is not in place to support my piece, that's someone else's job to do. Maybe in VRSA everyone has a little more autonomy? Yeah, who knows ...

phylherman@verizon.net's avatar

There are no words...

Scott H-K's avatar

Oh we've had plenty of words! 😂